Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

SkillMastery Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skillmasterypro.online and use our educational services, including storytelling courses, public speaking training, and English language instruction.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms, please do not access our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

The personal information we collect may include:

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use the following types of cookies:

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

2.2 Communication

2.3 Website Improvement and Analytics

2.4 Legal and Security

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA) and United Kingdom, we process personal data based on the following legal grounds:

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. International Data Transfers

SkillMastery Pro is based in the United Kingdom. If you are accessing our services from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK and other countries where our service providers operate.

We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including the UK GDPR and EU GDPR.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

After the retention period expires, we will securely delete or anonymize your information.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.

7.2 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., legal obligations, legitimate interests).

7.4 Objection and Restriction

You have the right to object to or request restriction of certain processing activities, including direct marketing.

7.5 Withdraw Consent

If processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

7.6 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or contacting us directly.

7.7 Cookie Management

You can manage cookie preferences through our cookie banner or your browser settings.

To exercise any of these rights, please contact us using the information provided in Section 11.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

SkillMastery Pro
Flat 44l Max Walks Port Claireside
TS19 9ES, United Kingdom
Phone: +448092063841
Registration Number: 88616586

12. Supervisory Authority

If you are located in the EEA or UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Google Ads Compliance

This Privacy Policy complies with Google Ads policies. We are transparent about data collection and usage, provide clear opt-out mechanisms, and ensure compliance with applicable data protection laws including GDPR and UK data protection regulations.

© 2025 SkillMastery Pro. All rights reserved.

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