Terms & Conditions

Welcome to SkillMastery Pro. These Terms and Conditions ("Terms") govern your access to and use of our website skillmasterypro.online and all related services, including educational courses, consultations, and training programs (collectively, the "Services").

1. Company Information

SkillMastery Pro is an educational organization providing professional training services.

• Business Name: SkillMastery Pro
• Registration Number: 88616586
• Address: Flat 44l Max Walks Port Claireside, TS19 9ES, United Kingdom
• Phone: +448092063841
• Website: skillmasterypro.online

2. Acceptance of Terms

By registering for courses, using our website, or engaging with our Services, you:

• Confirm that you are at least 16 years of age
• Have the legal capacity to enter into binding contracts
• Agree to comply with all applicable laws and regulations
• Accept these Terms and our Privacy Policy

3. Services Description

3.1 Educational Services

SkillMastery Pro offers the following educational services:

• Storytelling Courses: Training in narrative techniques and engaging presentation methods
• Public Speaking Training: Development of confident and effective public speaking skills
• Presentation Skills: Enhancement of professional presentation abilities
• English Language Instruction: Business English and communication skills development
• Personal Consultations: One-on-one coaching and guidance

3.2 Service Delivery

Services may be delivered through:

• In-person sessions at our location
• Online video conferencing
• Hybrid formats combining in-person and online elements
• Pre-recorded video materials and resources
• Written materials and exercises

4. Registration and Accounts

4.1 Account Creation

To access certain Services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate your account if you:

• Violate these Terms
• Provide false or misleading information
• Engage in fraudulent activities
• Behave inappropriately toward staff or other students

5. Course Enrollment and Payment

5.1 Enrollment Process

To enroll in a course, you must:

• Complete the registration form
• Pay the applicable fees
• Accept these Terms and Conditions
• Receive confirmation of enrollment from us

5.2 Pricing and Fees

• All prices are listed in GBP (British Pounds) unless otherwise stated
• Prices are subject to change without notice
• The price at the time of purchase applies to your enrollment
• Applicable taxes will be added where required by law

5.3 Payment Terms

• Payment must be made in full before course commencement unless otherwise agreed
• We accept credit cards, debit cards, and bank transfers
• Payment processing is handled by secure third-party providers
• Payment plans may be available for certain courses upon request

5.4 Late Payment

If payment is not received by the due date:

• Access to course materials may be suspended
• Late fees may apply
• Enrollment may be cancelled

6. Cancellation and Refund Policy

Please refer to our separate Refund Policy for detailed information about cancellations, refunds, and related procedures.

7. Course Conduct and Expectations

7.1 Student Responsibilities

As a student, you agree to:

• Attend scheduled sessions punctually
• Complete assigned work and exercises
• Participate actively and respectfully
• Treat instructors and fellow students with courtesy
• Comply with all course requirements
• Provide feedback when requested

7.2 Prohibited Conduct

You must not:

• Disrupt classes or interfere with other students' learning
• Record sessions without explicit permission
• Share course materials with unauthorized third parties
• Engage in harassment, discrimination, or offensive behavior
• Use Services for any unlawful purpose
• Attempt to access restricted areas of our systems

7.3 Consequences of Misconduct

Violation of conduct rules may result in:

• Warning and remedial action
• Suspension from courses
• Termination of enrollment without refund
• Legal action if applicable

8. Intellectual Property Rights

8.1 Our Content

All content provided through our Services, including but not limited to:

• Course materials and curricula
• Video and audio recordings
• Written materials and handouts
• Website design and graphics
• Logos and branding

are owned by SkillMastery Pro or our licensors and are protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use course materials solely for your personal educational purposes. You may not:

• Reproduce, distribute, or publicly display materials
• Create derivative works
• Use materials for commercial purposes
• Remove copyright or proprietary notices
• Transfer or sublicense your access rights

8.3 User-Generated Content

If you submit feedback, testimonials, or other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content for marketing and promotional purposes.

9. Schedules and Changes

9.1 Course Schedules

While we strive to maintain published schedules, we reserve the right to:

• Change course dates, times, or locations
• Substitute instructors when necessary
• Modify course content to reflect current best practices
• Cancel courses due to insufficient enrollment

9.2 Notification of Changes

We will make reasonable efforts to notify you of significant changes at least 7 days in advance. In case of course cancellation by us, you will receive a full refund or the option to transfer to another course.

10. Limitations and Disclaimers

10.1 No Guarantee of Results

While we are committed to providing high-quality education, we make no guarantees regarding:

• Specific learning outcomes or skill improvements
• Career advancement or employment opportunities
• Certification or qualification recognition by third parties

10.2 Service Availability

We strive to maintain continuous service availability but do not guarantee that:

• Services will be uninterrupted or error-free
• Defects will be corrected immediately
• The website will be free from viruses or harmful components

10.3 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites.

11. Limitation of Liability

To the fullest extent permitted by law:

11.1 Direct Damages

Our total liability for any claims arising from or related to our Services shall not exceed the amount you paid for the specific Service giving rise to the claim.

11.2 Indirect Damages

We shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Personal injury or property damage
• Any damages arising from third-party conduct

11.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded by law

12. Indemnification

You agree to indemnify, defend, and hold harmless SkillMastery Pro, its directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use or misuse of Services
• Your violation of any third-party rights
• Any content you submit or share

13. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

14. Communications

By using our Services, you consent to receive communications from us, including:

• Course-related notifications and updates
• Administrative messages
• Marketing communications (you may opt out at any time)
• Newsletters and educational content

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

15.2 Dispute Resolution

In the event of any dispute arising from these Terms or our Services:

1. Informal Resolution: We encourage you to contact us first to seek an informal resolution
2. Mediation: If informal resolution fails, parties agree to attempt mediation
3. Jurisdiction: Any legal proceedings shall be brought exclusively in the courts of England and Wales

15.3 Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK consumer protection laws.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

18. Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction.

19. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and SkillMastery Pro regarding the use of our Services.

20. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website with an updated "Last Updated" date. Significant changes will be communicated via email to registered users. Your continued use of Services after changes are posted constitutes acceptance of the modified Terms.

21. Contact Information

22. Google Ads Compliance

These Terms comply with Google Ads policies. We ensure transparency in our business practices, clear communication of terms, and compliance with all applicable consumer protection and advertising regulations in the United Kingdom.

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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